General Manager – Heritage Site and Membership Organization
The General Manager oversees the day-to-day operations of the Morrin Centre and plays a critical role in both human resources and community outreach. The General Manager works with the Executive Director to define and execute strategic directives that ensure the continued, long-term viability of the Morrin Centre as a cultural hub. This includes assisting with financial management, participating in meetings with the LHSQ Council and acting as an ambassador of the Morrin Centre within the larger Quebec City region.
Key Responsibilities
- Human Resources Management
- Manage onsite operations of the LHSQ with direct supervision of the main activity sectors:
- Library
- Rentals
- Guided Tours
- Collections
- Events
- Education
- Community outreach
- Set and communicate clear goals and objectives for staff and monitor progress through regular individual meetings.
- Conduct annual employee reviews and annual work plans, providing constructive feedback and professional development opportunities.
- Foster a positive and collaborative work culture, ensuring effective communication and teamwork across groups.
- Manage onsite operations of the LHSQ with direct supervision of the main activity sectors:
- Operational Management
- Oversee daily operations at the Morrin Centre: with a special focus on rentals, tours, library services, membership programs, and building maintenance.
- Ensure smooth and efficient functioning of all operational areas, maintaining a high level of service and engagement for visitors and members.
- Public Representation
- Represent the Morrin Centre at public events and in the community, acting as an ambassador and promoting the Centre’s mission, programs, and services.
- Financial Management
- Work closely with the Executive Director to ensure financial goals are met and resources are used effectively.
- Assist with financial reporting and budgeting processes, ensuring the efficient allocation of resources across operational areas.
- Council Engagement
- Aid in the preparation of reports to Council.
- Attend and contribute to Council and Executive Committee meetings, contributing to discussions on strategy, policy, and operational performance.
Skills & Requirements
- Experience in cultural or non-profit settings, in particular museums and heritage sites.
- Proven experience in operations management, human resources, or a related field.
- Bilingual (English and French).
- Strong leadership skills with experience managing diverse teams and setting performance goals.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders and represent the organization professionally.
- Strong organizational and multitasking abilities.
- Knowledge of financial management and reporting processes.
- Ability to work independently and collaboratively in a dynamic, mission-driven environment.
Compensation
- Competitive salary based on experience.
- Collective health insurance
- Three weeks’ vacation
- Matching RRSP program
- Professional development opportunities
How to apply
Interested candidates are invited to submit their resume and cover letter to secretary@morrin.org by March 31, 2025
Tour Guides
The Morrin Centre is a nationally recognized heritage site and leading English-language cultural centre located in the heart of historic Old Quebec City. Built over 200 years ago as one of the city’s first jails, it now houses one of the world’s most beautiful libraries. Walk through foreboding jail cells and browse the books in the charming Victorian library. The Centre’s mission is to provide the English- and French-speaking public with rich, engaging programming in the areas of heritage interpretation, education, and the arts.
Candidates should have a keen interest in history and must have strong communication skills and be energetic, out-going and punctual. He/she will be able to work autonomously within a team environment. Candidates must have advanced knowledge of both oral and written French and English with knowledge of additional languages considered an asset. Candidates should have experience with guided tours and working with the public. Applicants must have experience with Microsoft Word and Excel and be proficient at using e-mail software. The successful candidate will have completed at least one-year of post- secondary studies in one of the following fields or another related discipline:
- History
- Historical Interpretation
- Museology
- Archaeology
- Tourism
- Art History
- Communications
- Education
- Theatre
- Liberal Arts
- Heritage Studies
The candidate selection process will be based on an evaluation of communication skills, past experience and knowledge of both official languages. This position may include evening/weekend work.
Start date: Spring 2025
Salary: $19/hour
Interested Candidates are invited to send their résumé and cover letter by email in French or English to jobs@morrin.org. Please indicate “Tour Guide” in the subject line. Only selected candidates will be invited to an interview.
Volunteers
Over the years, the Morrin Centre team had successfully completed many projects thanks to the assistance, dedication, and know-how of our volunteers. New and recurring activities offer volunteers the opportunity to develop their passions and to meet members of the community. Join our team of dynamic volunteers!
Your involvement as a volunteer can vary, ranging from helping with a single“one-off” event, to a recurring task that supports our regular acuities, to a specific project. Tasks can include:
Participation in events: We regularly need assistance with the logistics of cultural activities held at the Centre. Here’s a way for you to use your talents to contribute to the Centre’s programs and events.
Library services: We rely on the generosity of volunteers to greet library members and visitors and to handle the library desk services. The library is a relaxing setting that will allow you to better acquaint yourself with our impressive collection of books and share your passion for literature with our visitors.
Committees: Have you ever thought about taking part in one of the Morrin Centre’s committees? Once you decide to get involved, you’ll discover a world of possibilities. You’ll also significantly expand your networking opportunities and be able to add your personal touch to the Society. It’s a very special way of supporting the Society. Our committees include: the LHSQ Council, the Fundraising Committees, and the Book Committee. The contribution of volunteers constitutes the very backbone of the Morrin Centre.
Publication: Would you like to write an article and see it published in the Society Pages, the quarterly publication of the LHSQ? Please let us know!
Educational programs: Those who enjoy working with children and school groups can contribute to preparing and leading activities. It’s a truly gratifying form of involvement.
If you’re interested in getting involved as a volunteer, please print out and fill out our volunteer application form (PDF format) or send us your résumé, including information about your areas of interest and availability. Send us all these documents by regular mail or email, at info@morrin.org, and we will get in touch with you as quickly as possible.